TimelyBill’s workflow management subsystem automates the initiation and tracking of complex workflow packages. Build templates that can be initiated automatically based on service order and include both manual and automated steps via TBProvision (TimelyBill’s automated provisioning system). Workers responsible for each step are notified automatically via a template based email informing them of the action required. Upon completion of the workflow package, the system can automatically change the provision and billing status of the related services, eliminating the possibility of revenue leakage.
- Definable packages and items
- Automatic notification and routing
- Variable replacement
- Manual or automated steps, Automated via TBProvision
- Ability to update billing/provisioning status of services on completion
- Support workflow branches
- Automatic, custom file generation
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