Telecom expertise
Built by telecom billing professionals, TimelyBill is designed to handle the complexity of billing, invoicing, and customer management across real-world telecom environments.
January 19, 2015
FOR IMMEDIATE RELEASE
TimelyBill Launches New Customer Portal
Customizable self-care website for communications service providers
TimelyBill is proud to announce its new Customer Portal. TimelyBill’s CEO Michael Lates says, "TimelyBill’s new Customer Portal is a powerful web-based tool which enables our clients to deploy fully customized self-care portals even in multi-organization environments. Our customers now have the power to change what options are available in their Customer Portal and even control the look and feel right from the interface, eliminating a support request or custom development."
In today’s competitive business environment, customers expect a self-care portal. Whether you are a start-up or an established business, we have the right solution for you. The TimelyBill customer web interface can work as a stand-alone website allowing a rapid turn up of all portal options. More established organizations can wrap the new functional layer into their existing website.
Customer Portal Features:
- Customer "self-care"
- Multi organizations
- Customizable report dashboard
- User roles and permissions
- Customizable themes
- Invoice, payment, and adjustment history
- Real-time and historic call history
- Call detail searching and export
- EBP&P (Credit Card & ACH)
- Customer initiated tickets
- Mobile friendly