Customer web interface for self service
TimelyBill's customer portal is a powerful web-based tool which enables our clients to deploy fully customized self-care portals even in multi-organization environments. Our customers now have the power to change what options are available in their Customer Portal and even control the look and feel right from the interface, eliminating a support request or custom development.
TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates. This means your customers won't be redirected to unknown or shared websites when trying to view or pay their bill.
In today’s competitive business environment, customers expect a self-care portal. Whether you are a start-up or an established business, we have the right solution for you. The TimelyBill Customer Web Interface can work as a stand-alone web site allowing a rapid turn up of all portal options. For the more established organizations you can wrap the functional layer only or the navigation layer into your existing web site.
- Customer "self-care"
- Multi organizations
- Customizable report dashboard
- User roles and permissions
- Responsive design (mobile friendly)
- Customizable themes
- Invoice, payment, and adjustment history
- Real-time and historic call history
- Call detail searching and export
- EBP&P (Credit Card & ACH)
- Customer initiated trouble tickets
- Public IP
DID YOU KNOW?
All TimelyBill implementations include a public-facing customer portal where your customers can view invoices, make payments, download usage and open support tickets.
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