Payment Capabilities

Payment Management

We simplify telecom invoicing and payments via third-party processors.

Manage customer payments, AutoPay, ACH, credit cards, reversals, failed-payment retries, and payment posting from within TimelyBill. Use supported payment gateways without being locked into a single processor.

Unlike our competitors, we DO NOT force you to use a specific merchant account or gateway!

TimelyBill payment management features

  • Automatic payment processing
  • Frictionless online customer payments
  • Set-up payment day(s) at the individual customer level
  • Support for most credit card gateways and merchant services
    • Including: IPpay, Authorize.net, CyberSource, Worldpay, and more...
  • User defined payment types
  • One-click return check processing
  • Auto generated ledger transactions
  • Support for different payment processor per customer
  • Configure reprocessing of failed auto payment transactions
  • Define adjustment amount limits by user group

Our customer portal enables telecoms to provide electronic bill presentment and payment (EBPP) options to their customers.


DID YOU KNOW?

All TimelyBill implementations include a public-facing customer portal where your customers can view invoices, make payments, download usage and open support tickets.

READ OUR BLOG POST:

Managing Your Customers in TimelyBill

Telecom Billing Platform Trust Signals

Telecom expertise

Built by telecom billing professionals, TimelyBill is designed to handle the complexity of billing, invoicing, and customer management across real-world telecom environments.

Customer focused

We work closely with service providers to adapt billing workflows as products, usage models, and regulations evolve.