Partner Portal
Simplify your channel management with our agent / partner management website.
The TimelyBill partner portal is a powerful web-based tool which
enables our clients to deploy customized self-care portals for
multi-level partner / agent environments.
Users can easily switch views between agent, sub-agent and end users.
Our portal has an interactive multi-level partner drop-down which dynamically
updates the screens. This gives partners full visibility of both their
sub-agent and the end customer's accounts below them.
Portal overview & accessibility
- Comprehensive partner data access: The TimelyBill Agent Portal provides telecom channel partners with a 360-degree view of their partner data, ensuring complete visibility into critical business metrics and transactions.
- Multi-organization support: The platform is built to handle multiple organizations, allowing partners to manage accounts across different business units or subsidiaries from a single interface.
- Public IP with unique URL: Each partner can have a custom-branded URL (e.g., yourpartnerportal.com), ensuring seamless access while maintaining brand identity.
- Theme-driven, brandable design: The portal’s customizable theme and branding options allow partners to align the look and feel with their corporate identity, creating a seamless user experience.
- Mobile-friendly experience: Optimized for mobile devices, the TimelyBill Agent Portal ensures a smooth and intuitive experience, whether accessed on a desktop, tablet, or smartphone.
Agent & partner management
- Enables your sales channel: Designed for agent, partner, and reseller self-care, the portal empowers users to independently manage their accounts, track performance, and access essential resources without constant back-office support.
- Agent-initiated tickets: The portal allows agents to submit support tickets directly, facilitating faster issue resolution and reducing the need for external communication channels.
Sales & quoting tools
- Quoting tool: A built-in quoting tool simplifies sales by enabling agents to create, customize, and send accurate service quotes directly from the portal.
- Customizable reports: Generate and tailor reports to meet specific business needs, offering valuable insights into sales, commissions, billing, and more. Users can filter, sort, and export data to streamline decision-making.
Financial tracking & compensation
- Compensation, commission, & SPIF tracking: Partners can review their compensation history, including commission payments and sales performance incentive fund (SPIF) earnings, ensuring transparency and accuracy in financial records.
- Disbursement history: Users can access detailed disbursement records, providing a clear overview of when and how commission payments have been issued.
Billing & usage management
- Invoice, payment, & adjustment history: Easily view past invoices, payment transactions, and billing adjustments, enabling partners to keep track of financial activities in one place.
- Usage detail search & export: Agents can drill down into usage details, analyze service consumption, and export data for further review or reconciliation.
Service monitoring & account management
- Services summary screen: A dedicated dashboard offers a quick summary of active services, helping agents track customer accounts and service details effortlessly.
Included at no additional cost
TimelyBill provides dedicated applications, public IP addresses and uses your SSL certificates. This means your agents won't be redirected to an unknown or shared website when trying to view their commissions and SPIFs.
READ OUR BLOG POSTS:
Attracting More Resellers to Accelerate Growth | Updated Multi-Level Agent / Partner Portal