Multi-org capable

Telecom Billing - Customer ManagementMulti org or multitenancy billing management

TimelyBill's multi-organizational structure as well as its template driven document handling allows you to run multiple companies from within a single instance.

These organizations are managed completely separately, featuring enterprise level security and flexibility. Some of the multi-tenant benefits include:

  • Handle multiple currencies
  • Operate in multiple countries
  • Manage unique product catalogs
  • Distinct reporting and accounting
  • Limit user access by org
  • Utilize different templates
    • Quotes, Tickets, Invoices, Emails, etc.
  • Launch customized portals
    • Personalized domains / URLs
    • Customizable themes and branding
    • Enable unique payment methods

Here are some examples of how our current customers are using this multi-tenant capability to power their businesses:

  • Segment VoIP versus wireless services
  • Segment residential versus commercial customers
  • Segment by currency i.e., US dollar, Canadian dollar, or Euro
  • Bill on behalf of (BOBO) other organizations


All TimelyBill implementations include a public-facing customer portal where your customers can view invoices, make payments, download usage and open support tickets.


Managing Your Customers in TimelyBill