Multi-org Capable

Multi org or multitenancy billing management.

Out-of-the-box, we enable organizations to manage and bill as multiple companies all within a single, unified platform.

Whether you're an enterprise with more than one division or a service provider supporting different client types, our multi-organizational structure and template-driven system provide the tools you need. This eliminates the necessity to run separate systems, enabling you to streamline operations, reduce costs, and scale your business.

 Multi-tenant benefits include:

  • Handle multi-currency pricing: Process transactions in multiple currencies, ensuring accurate billing for customers across different regions and markets.
  • Operate globally: Manage international operations easily, adapting to local tax requirements, languages, and business practices without needing separate instances.
  • Manage unique product catalogs: Create and maintain different offerings for each organization, allowing unique services for different customer segments.
  • View reports by organization: Generate detailed financial reports and maintain separate accounting records for each entity, simplifying audits and compliance.
  • Distinct user access to the system: Control permissions at a granular level, ensuring employees or partners only access the data and tools relevant to their organization.

Utilize different templates for:

  • Quotes: Customize professional quotes with branding and terms unique to each organization.
  • Tickets: Streamline support with organization-specific ticketing workflows.
  • Invoices: Produce branded, compliant invoices tailored to each entity's requirements.
  • Emails: Send personalized, organization-specific communications to customers.

Launch customized portals with:

  • Personalized domains/URLs: Offer each organization its branded web presence for customer interaction.
  • Customizable themes and branding: Reflect each entity's identity with unique colors, logos, and layouts.

Enable unique payment methods: Support multiple payment options—credit cards and ACH specific to each organization's needs.

Real-World Applications

Our customers already use TimelyBill's multi-tenant capabilities to transform their business operations. Here are some practical examples of how organizations use this feature:

  • Split VoIP services from wireless services: A telecom provider separates VoIP offerings from its wireless plans, maintaining distinct billing, reporting, and customer portals for each service type while managing everything centrally.
  • Separate residential accounts and commercial customers: An ISP uses TimelyBill to differentiate between individual home users and business clients, offering tailored pricing, support, and account management for each group.
  • Segment organizations by currency: A multinational company bills customers in their local currencies—USD for the US, CAD for Canada, EUR for Europe—while consolidating financial oversight in one system.
  • Bill on behalf of (BOBO) other companies: A reseller or managed service provider uses TimelyBill to invoice customers on behalf of third-party businesses, maintaining a clear separation of branding, payments, and reporting for each partner company.

Why Choose TimelyBill's Multi-Org Solution?

With TimelyBill's multi-org capabilities, you gain more than just operational efficiency—you unlock the ability to adapt and grow in a competitive landscape. Our solution eliminates the need for multiple software licenses or disconnected systems, reducing overhead and minimizing training requirements for your team.

Whether expanding into new markets, managing diverse product catalogs, or supporting the channel, TimelyBill provides a scalable, reliable platform to meet your needs.

DID YOU KNOW?

All TimelyBill implementations include a public-facing customer portal where your customers can view invoices, make payments, download usage and open support tickets.

READ OUR BLOG POST:

Multi-Currency Billing for Telecom

TimelyBill Software Features