Employee Management

Employee / user management permissions and access controls.

TimelyBill allows organizations to create and manage employee access group permissions. This ensures safe, and secure access ONLY to the functional areas employees are REQUIRED to access. This granular control allows you to limit team member system access to their role, enhancing both security and operational efficiency.

For example, consider a CSR who needs to manage subscriber accounts and troubleshoot billing inquiries but should NOT have visibility into sensitive financials (i.e., revenue reports or payment processing). With TimelyBill, your access groups can explicitly deny access to specific data. This ensures employees can perform their job without compromising the confidentiality of critical financial info.

With custom permissions, your organization can maintain a secure environment while adhering to internal policies and compliance requirements.

• Force routine password changes
• Automatically adjusts customer call times to employee time zone
• User defined access groups allow select access to TimelyBill functionality
• All employee access and modification generates detailed log records
• Supports employee access for single or multiple companies
• New permission types can be created at any time

Note, we DO NOT limit, or charge per user seat. You can have an unlimited number of employees accessing the TimelyBill system.

TimelyBill Software Features

Customer Management Configure, Price, Quote (CPQ) Billing and Usage Rating Revenue Management Financial and Reporting Provisioning and Switch Interface Operations Management Agents & Partners